deepPiXEL helps you to automate your customer support conversations through chat bots that learn from the conversations between your agents and your customers. At its core, we have built our technology from scratch, which gives us more control over how the technology works. It also makes fixing bugs and debugging problems much easier. Our technology allows the company to collect data on customer interaction and use that data to retarget advertising, and if the system is unsure of the answer to a question, it is able to pass the question to a customer service agent. We want to provide fast and accurate automated responses to your customers’ questions while lowering the number of support tickets and the cost of running the support team.
DeepPiXEL integrates with existing helpdesk solutions like Beam, Skype, Twilio, Intercom, Zendesk, Salesforce Desk and others, as well as social media such as facebook and twitter, texting, web forms, email and phone applications.
Partnered with the IBM innovation lab, University of Toronto (Department of Computer Science Innovation Lab), Google, Ontario Centers of Excellence and MaRs Innovation, deepPiXEL is on a mission to help our customers (ranging from small startups to large conglomerates) to enter into the new era of cognitive computing, enabling them to provide a better, more personal service to millions of customers and employees.
Giri has set his sight on democratizing customer service with the founding of deepPiXEL. Giri is a seasoned tech start-up engineer, former Silicon Valley entrepreneur. Prior to founding deepPiXEL, Giri led high growth organizations at companies like Nvidia, MediaTek and Qualcomm(former ATI). Giri holds a BS in Electrical Engineering from the University of Waterloo, Canada and an MBA from University of Texas, Dallas. In his spare time, Giri coaches children soccer team and aspires to become a professional soccer player but is a realist.
Dennis is the architect of deepPiXEL's innovative Natural Language Understanding (NLU) engine that is powered by the latest in deep learning research. Dennis brings more than two decades of experience in the tech industry as a CTO, engineer and business consultant. Prior to deepPiXEL, for more than ten years, Dennis led software teams to design, implement and test software solutions for high speed network equipment at companies like Analog Devices and MediaLight which was acquired by Analog Devices in 1997. In his spare time, Dennis enjoys salsa and ballroom dancing, and he is a regular speaker in Machine Learning and Artificial Intelligence related panels, conferences and meetups. Dennis holds a Ph.D in Electrical Engineering from the University of Toronto.
Michael brings over 20 years experience in founding and leading organizations in the semiconductor industry, building brands and developing global businesses to take companies to next level in sales and mindshare. Over his tenure, he has founded numerous high tech startups including Equiphon and MediaLight. Michael was awarded as an advisor to Bill Gates on X.32 and Inventor-Licensor of Microsoft’s Original DOS Error-Free Communications Software and is a frequent speaker in technology inventor-innovate related topics. Michael holds a BS in Computer Science from York University, Toronto.
Mario is Co-founder and partner of Investment Initiatives, an investor group that provides extensive tech startup mentorship and funding for early-stage Internet of Things (IoT) & Artificial Intelligence (AI) disruptive innovations from top universities in close partnership with industry partners.
Jeff is Vice President Sales, Business Development and Marketing of Pilot AI Labs, a deep-learning based computer vision platform to solve real problems directly on compute-constrained embedded devices. In 2002, he founded Omniscient Networks which Manages and monetize copyrighted content shared or downloaded across the internet.
The deepPiXEL management team works tirelessly to help our company to scale, grow, and succeed. Our mission is to bring an absolutely new and unique experience to how businesses interact with their customers and employees. We employ a myriad of talent and apply them into our one-of-a-kind digital agent solution.